The ScubaStore.com is an online store offering a wide range of diving equipment. Customer satisfaction is of utmost important to them as and they have the lowest web prices on their featured brands and offer a 100% satisfaction guarantee.
The products they are offering includes accessories, bags, Bcd wings and jackets, fins, instruments-computers, masks, packs, underwater vehicles and more. Furthermore, they are an authorized retailer of about 200 sports brand and to name a few, they include; Aee, Cressi, Dive Rite, Green Force and a lot more. Their products can be bought through their online store or at their Tradeinn store which is opened 10-8:00 pm from Monday till Saturday.
ScubaStore.com is operated by Tradeinn Retail Services, S.L. The business journey started in the year 1997 and has since received a lot of positive feedback. They are an authorized retailer of 200 sport brands.
The business was created with specialties in diving, trekking, skiing/snowboarding, swimming, tennis, biking, and E-commerce. It is a privately held type of company operating under a sporting goods industry. Tradeinn Retail Services, S.L is headquartered in Carretera Girona-Palamós, 181-183 (Celrà Centre) Celrà, Girona 17460 Spain.
The company is formed by a group of professionals. Furthermore, it is headed by Mr. David Martin as the company’s Chief Excutive Officer, together with the assistance of the company’s COO, Mr. Juan Cenzano.
ScubaStore.com has a testimonial slideshow to their website which contains positive feedbacks from their customers. The feedbacks pertain to fast delivery, great customer service and so forth. Read on for the review snippets.
“I ordered these items yesterday and received them today in Cork, Republic of Ireland at 11:00am. I would like to thank you very much for such a good service. I have never seen as fast a delivery as this. Thank you again.”
“Fantastic order...fast and reliable from these guys! Product works like a charm! Will surely be back for more stuffs!”
“Hi Ilenia, I have received the exchange items and they fit great. Thank you to you and your great team for the excellent service. Muhd Faizal Aziz”
They got a perfect score based on Alexa.com submitted reviews. There are 3 reviews submitted with all rating of 5-star. The review pertains to the site as being the best online shop with great service. Here are the snippets of review.
“I want to say thanks to the Scubastore people, they help me a lot to find the right regulator, and I got it delivery in only 3 days from overseas. Great job Scubastore.com!!”
“It was my first time buying through internet. I have to say i was a little scare at first. But I got my equipment fast. I will always buy with you! Thank you!”
“Hi, I only have to say thanks to the scubastore team for its great service delivering the scuba equipment for the mother's day. They not only have great prices but an excellent service.”
ScubaStore.com was also reviewed by its customers with negativity under ResellerRatings.com to a low score of 1-star. The review pertains to confirming an order status.
ScubaStore.com is not accredited by the Better Business Bureau under its trade name Tradeinn Retail Services S.L. The Better Business Bureau displays zero result when the company was searched to their database. When searching the ScubaStore.com’s there was no major media coverage found as well as to their company’s achievements, accreditations, and associations. However, they have certification issued by Trusted Shops which indicates their website security.
ScubaStore.com has three submitted reviews under Alexa.com. The reviews were all rated to a perfect score of 5-star which pertains to the site as being the best online shop with great service provided. Apart from the review, ScubaStore.com received a global rank of 89,601. The rank was based on the three-month traffic rankings. The site’s visitors view around 3.7 pages on a daily basis with 3 minutes spent to the entire site and 36 seconds to each page. Another factor for the site’s popularity is the 522 sites linking into it. The site has 13.59% search traffic with a high impact on search queries. The Google PageRank value is 4 out of 10 with an estimated 9,551 unique visitors who visits the site per day.
ScubaStore.com does not maintain a blog for their customers. However they can be followed on the famous social networking sites on the web today.They have a Facebook page with 3,179 likes with 19 people talking about them. Follow them on Twitter where they have 99 followers, 15 following and 160 tweets. Watch featured play list on their YouTube channel which has 30,316 views and 26 subscibers. The links to their social networking sites can be found on their site located in the footer
ScubaStore.com’s website security is guaranteed by the Trusted Shops Certificate which is valid until the year 2014. Every order transaction to their site is encrypted to their secured server via Secure Socket Layer protocol. Apart from using the SSL protocol, the information submitted to them will be accessed only by their authorized staff.
The site was even checked to through the Google’s diagnostics page and as a result the site is not listed as suspicious. When Google visited the site and tested 28 pages, it resulted to no malicious software being downloaded and installed without user consent. Furthermore, for the past 90 days ScubaStore.com did not become an intermediary for other sites to get infected and does not host malicious software.
ScubaStore.com sells apparatus, accessories, under water vehicles and etc. The clients can easily shop on their site as they have organized their product by category. If a client want items that are definitely fresh, this can be seen at their new arrival section. Furthermore, the shop has showcased their best seller items which range to the price of $0.54 USD for the snorkel retainer up to $489.83 USD for Hero3 Black Edition. Some ScubaStore.com items are lower compared to other sites selling same product.
Ordering ScubaStore.com’s products are truly convenient as they also do product shipping through the fastest and safest ways. The address of the delivery cannot be changed once a product was already sent for shipping. All orders can be tracked by which ScubaStore.com will send an email containing the shipping information that includes the website link of the shipping company.
ScubaStore.com does do shipments worldwide. In case the purchaser country is not listed to their site, they can be contacted via their customer service to arrange shipment. The delivery will usually take 10 business days. The delivery charge will be automatically be added to the order at the checkout page, thus the amount will depend on the country to which the product will be delivered.
Furthermore, ScubaStore.com uses shipments via DHL Air: Express Air Service and DPD – SEUR – CALBERSON - BARTOLINI: Road Transport for Europian Union. For deliveries outside the European Union, DHL Air Worldwide Express: Express Air Service is used.
ScubaStore.com is operated by Tradeinn. With this, the company had chosen Ayden to their secure payment. Ayden on the other hand is a mobile payment solutions company.
Tradeinn accepts three payment methods through credit and debit cards, bank transfers, and via PayPal. The cards they are accepting includes; Visa, MasterCard, Maestro, and American Express. When bank transfer is used as payment method, the client’s bank will charge an international transfer fee which means there is an increase in the overall cost of a particular order. For payment using PayPal this can be done by sending the payment directly to the company’s PayPal account.
At this time they do not cheques or postal orders, cash in any currency, eurocheques or international debit cards.
ScubaStore.com or Tradeinn respect the rights of every customer. Returns can be done without any valid reasons anytime within 30 working days only after receiving the product. In doing so, an option is to replace the product or credit the client’s account. In returning the client must use the site’s return form to notify the company.
Products can only be returned in unused condition and the return postage is on the client’s cost. They must be wrapped securely and sent to the address indicated in the site’s footer.
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